remote desktop manager free cannot change proxy settings

How do I resolve this to complete the upgrade? When attempting to create the initial administrator account when upgrading my portal, I receive the message There was an error creating your initial administrator account.What are these and how can I assign the correct user types to my members? After upgrading, members in my organization were assigned the Standard (Temporary) or Lite (Temporary) user types.When I access the portal website after installing 11.0, I see a notice that the number of licenses assigned in the portal exceeds the number of licenses available.After upgrading, I don't see all of my items, groups, and users in my portal.After upgrading, the portal website does not display correctly, displays an error message, or I can't log in.

If you don't find your particular question, you can also search for articles on the Esri Support center website. Questions or issues that you may encounter when working with ArcGIS Enterprise portals as well as possible solutions are listed below.

Remote desktop manager free cannot change proxy settings